Returns & Replacements
We stand behind the quality of our power tools and outdoor equipment; if you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please ensure all items are returned in their original packaging with all included accessories and proof of purchase.
Initiate Your Return
Log into your RYOBI account and navigate to your order history to select the items you wish to return and generate a return authorization number.
Pack Your Items
Securely place the tool and all components in the original manufacturer's box, ensuring the return authorization number is clearly marked on the exterior.
Ship to Service Center
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location for transit to our processing facility.
Inspection and Refund
Once our technicians verify the condition of the returned equipment, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing